Information for Parents

This page covers all information parents need to know before booking and sending your child to a House of Fun holiday camp or after-school club. If you have any further queries, please don't hesitate to contact us.


Hours of Operation

  • Multi-activity camps have drop-off from 8.30am-9.30am and pick-up from 5.00pm-6.00pm

  • ibrick holiday camps’ drop-off is 8.30am and pick-up is 4.30pm

  • ibrick after-school clubs timings vary depending on the site at which they operate - see our full list of sites here.

If you need to arrange drop-off or pick-up outside of these times, please talk to the Team Manager on the day, or email us at bookings@house-of-fun.co.uk


What to Bring

  • Comfortable clothing for an active day, including practical shoes (i.e. trainers) and clothes you don’t mind getting dirty

  • A healthy and balanced packed lunch, a morning and afternoon snack

    • Please make sure that there are NO NUTS in your children's food​

  • Refillable drinks bottle (all children will be advised to keep this filled throughout the day)

  • For sunny weather:

    • a sun hat and suitable clothes for warm weather

    • sun cream – please ensure this is applied in the morning before arrival at camp – we will then advise/assist your child in reapplying during the day (unless you advise us otherwise)

  • For cooler weather:

    • warm comfortable clothes including a jacket/coat and jumper


    Activities

  • At our multi-activity camps, all children choose from sport, cookery, arts & crafts, or outdoor activity (weather dependent) for every session. As our name suggests, the emphasis is on having fun, so we are very flexible if your child decides they want to switch from one activity to another

  • At our ibrick holiday camps and after-school clubs, your child will enjoy a mixture of exciting, themed building sessions using LEGO® bricks, cool STEM activities/experiences and some time to play with their friends and the models they have built

  • Please speak to the Team Manager at your child’s camp site or email bookings@house-of-fun.co.uk for more information about our activities

Attendance

  • House of Fun asks parents to be prompt in bringing their child to camp and collecting them at the end of the day

  • Parents are asked to inform the Team Manager at the beginning of the day when a child is not attending the camp due to illness or other circumstances - the Team Manager’s phone number will be made available to parents in advance of each camp

  • Parents can ring, text the Team Manager or email bookings@house-of-fun.co.uk to inform us if their child is not attending

  • If a child doesn’t attend the camp for their booked sessions, the Team Manager will be responsible for contacting the parent to find out the reason why. We will require to speak to the parent personally. If there is no reply and the child does not come to the camp, we would refer to our Safeguarding Policy as the welfare of the child is our priority.


Changes to Bookings

Please refer to our full Terms and Conditions for details on changing or cancelling bookings.


Lunch & Break Times

  • Children need to bring a healthy and balanced packed lunch, a morning and afternoon snack and a refillable drinks bottle.

    • Please ensure there are NO NUTS in your children's food 

  • Children have an extended lunch break to give them plenty of time to enjoy a meal with friends and House of Fun staff, and then there’s time to have fun with friends, play games or relax

  • We also have two breaktimes – one in the morning and one in the afternoon

  • Lunch and break times are fully supervised and children are encouraged to eat all of their lunch so they have plenty of energy to enjoy our fantastic activities

Payments

  • All House of Fun payments are processed through our bookings system - please click here to view available bookings.

  • We accept payment via the following methods:

    • Debit/Credit Card

    • Childcare Vouchers - at selected sites

  • House of Fun accepts all childcare vouchers (CCVs) as a form of payment for bookings at selected sites. Your booking will not be confirmed until we receive and process your CCVs.

  • We offer a range of booking discounts including sibling discount and full-week booking discounts - please click here to view available bookings.

  • If you have any queries regarding payments, CCVs or bookings please contact bookings@house-of-fun.co.uk

Policies & Procedures

  • House of Fun has a comprehensive set of policies and procedures that follow the most up to date guidance from Ofsted and the Department for Education, and help to ensure the safe, efficient management of our courses.

  • For more information about policies and procedures not on display on the Essential Policies page of our website or at our sites, please speak to your child's Team Manager, or email bookings@house-of-fun.co.uk.

Kids of Reception Age Who Aren't 5 Yet

Having summer-born kids ourselves, we completely understand the difficulties arising from the fact that 4 year olds sometimes can't attend clubs in the same way as their older classmates. This all boils down to the different Ofsted requirements that apply to children before their 5th birthday. At some of our sites, we are able to accept bookings for children who have spent a term in a Reception class in school but haven't reached their 5th birthday yet - but they are only allowed to attend for 4 hours a day. If this is the case for you, please email bookings@house-of-fun.co.uk and we’d be happy to discuss.